Questline incident

Engage Web Portal Down

Notice Resolved View vendor source →

Questline experienced a notice incident on July 13, 2026 affecting Engage Web Portal and Engage API, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 01:17 PM UTC
Resolved
Jul 13, 2026, 02:49 PM UTC
Duration
1h 31m
Detected by Pingoru
Jul 13, 2026, 01:17 PM UTC

Affected components

Engage Web PortalEngage API

Update timeline

  1. investigating Jul 13, 2026, 01:17 PM UTC

    We are currently investigating an issue causing 504 gateway timeouts.

  2. monitoring Jul 13, 2026, 02:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 13, 2026, 02:49 PM UTC

    This incident has been resolved. Thank you for your patience.