Quatt incident

Data Ingestion Outage

Major Resolved View vendor source →

Quatt experienced a major incident on May 27, 2025 affecting Quatt Home Application for Installers and Quatt Home Application for Customers and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 01:40 PM UTC
Resolved
May 27, 2025, 02:18 PM UTC
Duration
38m
Detected by Pingoru
May 27, 2025, 01:40 PM UTC

Affected components

Quatt Home Application for InstallersQuatt Home Application for CustomersIOT Message Processing

Update timeline

  1. investigating May 27, 2025, 02:17 PM UTC

    We experiencing issues with our data ingestion pipeline. Values displayed in the app might be outdated or incoherent. Installers will not be able to complete the commissioning process.

  2. resolved May 27, 2025, 02:18 PM UTC

    This incident has been resolved.