Qonversion experienced a minor incident on October 29, 2025 affecting API, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Oct 29, 2025, 05:10 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating Oct 29, 2025, 05:17 PM UTC
The problem is related to partial degradation of writing Apple receipts into the database. We are still looking for the key issue.
- identified Oct 29, 2025, 05:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 29, 2025, 05:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2025, 06:20 PM UTC
This incident has been resolved.