Qonversion experienced a major incident on December 5, 2025 affecting API and Realtime Dashboards and 1 more component, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2025, 07:18 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating Dec 05, 2025, 07:48 AM UTC
We are continuing to investigate this issue.
- investigating Dec 05, 2025, 07:48 AM UTC
We are continuing to investigate this issue.
- identified Dec 05, 2025, 08:31 AM UTC
Backup backend enabled. The issue has been identified and a fix is being implemented.
- monitoring Dec 05, 2025, 09:27 AM UTC
We have started to switch from the backup backend to the main one.
- monitoring Dec 05, 2025, 10:17 AM UTC
We were slowed down a bit due to the Cloudflare API outage, but we’re now continuing to migrate from the backup backend to the main one. Most handles have already been moved.
- monitoring Dec 05, 2025, 11:28 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 05, 2025, 11:34 AM UTC
This incident has been resolved.