Qlik incident

Issues with browsing and listing apps on Qlik Cloud hub

Notice Resolved View vendor source →

Qlik experienced a notice incident on January 31, 2023, lasting 7h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 02:03 PM UTC
Resolved
Jan 31, 2023, 09:06 PM UTC
Duration
7h 2m
Detected by Pingoru
Jan 31, 2023, 02:03 PM UTC

Update timeline

  1. investigating Jan 31, 2023, 02:03 PM UTC

    Our team has identified an issue with the Qlik Cloud hub and is diligently working on resolving the issue. Customers in EU region may experience degraded performance in browsing and listing apps on the Qlik Cloud hub.

  2. investigating Jan 31, 2023, 03:44 PM UTC

    Our team has identified the issue with Qlik Cloud hub and is working on a fix for the issue impacting customers in EU. We have identified a workaround: If you have a direct link to your app, it should be unaffected. If you need any assistance, please start a chat session on https://community.qlik.com/t5/Programs/ct-p/qlik-support and an agent can help.

  3. investigating Jan 31, 2023, 05:19 PM UTC

    Our team has implemented a fix and the team is monitoring the results impacting Qlik Cloud hub for customers in EU. If you need any assistance, please start a chat session on https://community.qlik.com/t5/Programs/ct-p/qlik-support and an agent can help

  4. monitoring Jan 31, 2023, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 31, 2023, 09:06 PM UTC

    This incident has been resolved.