Q-CTRL incident

Elevated Fire Opal API Errors

Major Resolved View vendor source →

Q-CTRL experienced a major incident on April 18, 2024 affecting Q-CTRL Fire Opal, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2024, 03:05 AM UTC
Resolved
Apr 19, 2024, 05:40 AM UTC
Duration
1d 2h
Detected by Pingoru
Apr 18, 2024, 03:05 AM UTC

Affected components

Q-CTRL Fire Opal

Update timeline

  1. investigating Apr 18, 2024, 03:05 AM UTC

    We're experiencing an elevated level of Fire Opal API errors and are currently investigating the issue.

  2. identified Apr 18, 2024, 07:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 18, 2024, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 19, 2024, 05:40 AM UTC

    This incident has been resolved.