Q-CTRL experienced a critical incident on January 7, 2025 affecting Q-CTRL Home and Q-CTRL Accounts and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Q-CTRL HomeQ-CTRL AccountsQ-CTRL Black OpalQ-CTRL Boulder OpalQ-CTRL ID
Update timeline
- identified Jan 07, 2025, 03:10 AM UTC
We are undergoing an outage at the moment and working to resolve the issue as soon as possible. During this time, access to Q-CTRL clients (Accounts, Black Opal, Boulder Opal and ID) will be impacted. We apologize for any inconvenience this may cause and seek your patience. If you have any questions or concerns, please do not hesitate to reach out to [email protected].
- resolved Jan 07, 2025, 03:15 AM UTC
This incident has now been resolved.