Q-CTRL experienced a major incident on March 14, 2025 affecting Q-CTRL Fire Opal, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Q-CTRL Fire Opal
Update timeline
- investigating Mar 14, 2025, 06:41 AM UTC
We are currently investigating an issue affecting customer using Fire Opal with IBM
- identified Mar 14, 2025, 07:03 AM UTC
The issue has been identified and we are working towards a resolution.
- monitoring Mar 14, 2025, 07:11 AM UTC
We are continuing to monitor the system which is under increased load. Customers using Fire Opal may experience a delay in response times during this period.
- resolved Mar 14, 2025, 07:15 AM UTC
Fire Opal is operating as normal