Pusher incident

High latency on channels US2 API

Minor Resolved View vendor source →

Pusher experienced a minor incident on November 29, 2023 affecting Channels REST API, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 03:17 PM UTC
Resolved
Nov 29, 2023, 04:09 PM UTC
Duration
51m
Detected by Pingoru
Nov 29, 2023, 03:17 PM UTC

Affected components

Channels REST API

Update timeline

  1. investigating Nov 29, 2023, 03:17 PM UTC

    We are currently investigating this issue.

  2. identified Nov 29, 2023, 03:48 PM UTC

    Our engineering team is working on rolling out an improvement to resolve the high latency on the US2 cluster.

  3. resolved Nov 29, 2023, 04:09 PM UTC

    Our engineering team has confirmed this issue has been mitigated. We apologise for any inconvenience this may have caused you.