Pusher incident

Intermittent API errors in US2 cluster

Minor Resolved View vendor source →

Pusher experienced a minor incident on April 6, 2026 affecting Channels WebSocket client API, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 01:52 AM UTC
Resolved
Apr 06, 2026, 02:55 AM UTC
Duration
1h 3m
Detected by Pingoru
Apr 06, 2026, 01:52 AM UTC

Affected components

Channels WebSocket client API

Update timeline

  1. investigating Apr 06, 2026, 01:52 AM UTC

    We are currently investigating an issue with intermittent errors for the Channels API in US2 cluster.

  2. identified Apr 06, 2026, 02:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 06, 2026, 02:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 06, 2026, 02:55 AM UTC

    This incident has been resolved.