Pusher incident

Pusher US3 cluster outage

Notice Resolved View vendor source →

Pusher experienced a notice incident on February 22, 2024 affecting Channels WebSocket client API, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2024, 10:24 PM UTC
Resolved
Feb 23, 2024, 12:36 AM UTC
Duration
2h 11m
Detected by Pingoru
Feb 22, 2024, 10:24 PM UTC

Affected components

Channels WebSocket client API

Update timeline

  1. investigating Feb 22, 2024, 10:24 PM UTC

    Pusher US3 cluster is experiencing disruptions for client socket connections. Our team is looking into it.

  2. identified Feb 22, 2024, 11:11 PM UTC

    The team identified the problem. Most connections are stable now but some of them may get reconnected still. The team is working on a permenant solution.

  3. monitoring Feb 23, 2024, 12:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 23, 2024, 12:36 AM UTC

    This incident has been resolved.