Pusher incident

Pusher EU webhooks delayed

Minor Resolved View vendor source →

Pusher experienced a minor incident on February 23, 2024 affecting Channels Webhooks, lasting 13h 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2024, 11:53 PM UTC
Resolved
Feb 24, 2024, 01:36 PM UTC
Duration
13h 43m
Detected by Pingoru
Feb 23, 2024, 11:53 PM UTC

Affected components

Channels Webhooks

Update timeline

  1. investigating Feb 23, 2024, 11:53 PM UTC

    We are currently investigating this issue.

  2. identified Feb 24, 2024, 12:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 24, 2024, 12:29 AM UTC

    A fix has been implemented and we are monitoring the results as the backload is processed off.

  4. identified Feb 24, 2024, 01:51 AM UTC

    We are continuing to see delays in webhooks. We are working on implementing an additional fix.

  5. identified Feb 24, 2024, 05:16 AM UTC

    We have deployed a fix for this issue. The delivery of the delayed webhooks continues.

  6. resolved Feb 24, 2024, 01:36 PM UTC

    All delayed EU webhooks completed processing at approximately 1030 UTC. This incident is resolved.