Pusher incident

Some customers are unable to downgrade their account

Minor Resolved View vendor source →

Pusher experienced a minor incident on November 1, 2024 affecting Channels Dashboard, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2024, 03:32 PM UTC
Resolved
Nov 01, 2024, 03:58 PM UTC
Duration
25m
Detected by Pingoru
Nov 01, 2024, 03:32 PM UTC

Affected components

Channels Dashboard

Update timeline

  1. investigating Nov 01, 2024, 03:32 PM UTC

    We are aware of an issue where customers can't downgrade their account plan. Everything else continues to function normally.

  2. resolved Nov 01, 2024, 03:58 PM UTC

    This incident has been resolved.