Pusher experienced a minor incident on January 16, 2026 affecting Channels WebSocket client API and Channels presence channels, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Channels WebSocket client APIChannels presence channels
Update timeline
- investigating Jan 16, 2026, 01:07 AM UTC
We are currently investigating this issue.
- monitoring Jan 16, 2026, 01:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2026, 01:37 AM UTC
This incident has been resolved.