Pusher experienced a notice incident on August 22, 2026 affecting Channels REST API and Channels WebSocket client API and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Channels REST APIChannels WebSocket client APIChannels presence channels
Update timeline
- investigating Aug 22, 2026, 03:17 AM UTC
We are investigating an increased error rate affecting the us2 cluster. All services remain operational, but a subset of customers may experience intermittent issues.
- monitoring Aug 22, 2026, 03:32 AM UTC
A fix has been implemented, and we are monitoring the results. All publish requests are now succeeding.
- resolved Aug 22, 2026, 04:47 AM UTC
This incident has been resolved.