Provision incident

Increased risk review and chat wait times

Minor Resolved View vendor source →

Provision experienced a minor incident on January 27, 2026 affecting Web Application, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 10:36 PM UTC
Resolved
Jan 27, 2026, 10:36 PM UTC
Duration
Detected by Pingoru
Jan 27, 2026, 10:36 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 26, 2026, 06:11 PM UTC

    Status: Investigating Risk review and chat features are experiencing slower response times due to third-party service limits. Tasks may be delayed or require retry. We are actively monitoring. Affected components Web Application (Degraded performance)

  2. resolved Jan 27, 2026, 10:36 PM UTC

    Status: Resolved Third party service error rates have dropped and risk review, and chat are back to expected service times. Affected components Web Application (Operational)