Proton Mail Outage History

Some users on MacOS may be seeing errors stating that our Proton Mail & Proton Meet apps are qualified as malware. This is an error, there is no actual malware threat, and we're working together with Apple to restore functionality for our MacOS users. For context, earlier today one of our developer accounts with Apple was revoked for unknown reasons, causing previously legitimate apps to be blocked at the operating system level on MacOS. In the meantime, we recommend using the webapps. Apologies for the disruptions caused by this, we will communicate further once we have more information and updates.

Dear Proton community, On Friday, October 2, 2026, an issue with Apple's developer program caused Proton Mail for Mac and Proton Meet for Mac to stop opening on macOS for some users. MacOS also incorrectly flagged them as malware in some cases. Your data and accounts are safe. The apps were not compromised, and the malware warning was a false positive. While we continue to work with Apple to resolve the situation, we have also released new versions of the apps to work around the problem for affected users. If you find that either Proton Mail for Mac or Proton Meet for Mac fail to open, you may need to download and install the app again from the links below. We apologize for the inconvenience. - Download Proton Mail for macOS from https://proton.me/mail/download - Download Proton Meet for macOS from https://proton.me/meet/download Stay secure, The Proton Team

We’re aware that a small number of users may be experiencing issues accessing Proton services. Our team is investigating and we will share updates here as soon as possible. We apologize for the inconvenience.

We are continuing to investigate this issue.

We are currently investigating this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Some Proton VPN servers in the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

We are aware of an incident, the team is working on investigating it.

We are currently experiencing an incident affecting login across Proton services. Our engineering teams are actively investigating and working to restore normal access as quickly as possible. We apologize for the disruption and will provide further updates as soon as more information is available.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently experiencing an incident affecting login across Proton services. Our engineering teams are actively investigating and working to restore normal access as quickly as possible. We apologize for the disruption and will provide further updates as soon as more information is available.

We are currently experiencing an incident affecting login across Proton services. Our engineering teams are actively investigating and working to restore normal access as quickly as possible. We apologize for the disruption and will provide further updates as soon as more information is available.

Proton VPN servers in North Macedonia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

We are continuing to investigate this issue.

Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Proton VPN servers in Palestine are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.