Proton Mail Outage History

There were 3 Proton Mail outages since February 13, 2026 totaling 462h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://protonstatus.com

Minor May 1, 2026

Proton VPN port-forwarding functionality degraded in Canada

Detected by Pingoru: May 01, 2026, 07:54 AM UTC
Resolved: May 01, 2026, 09:52 AM UTC
Duration: 1h 58m

Timeline · 3 updates

investigating May 01, 2026, 07:54 AM UTC

We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.
identified May 01, 2026, 08:21 AM UTC

The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.
resolved May 01, 2026, 09:52 AM UTC

The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

Read the full incident report →

Notice March 24, 2026

Server outage on ProtonVPN server in Bangladesh

Detected by Pingoru: Mar 24, 2026, 02:00 PM UTC
Resolved: Apr 09, 2026, 03:07 PM UTC
Duration: 16d 1h

Timeline · 2 updates

investigating Mar 24, 2026, 02:00 PM UTC

Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.
resolved Apr 09, 2026, 03:07 PM UTC

This incident has been resolved.

Read the full incident report →

Notice February 13, 2026

Server outage on Proton VPN servers in Palestine

Detected by Pingoru: Feb 13, 2026, 08:47 AM UTC
Resolved: Feb 16, 2026, 12:37 PM UTC
Duration: 3d 3h

Timeline · 2 updates

investigating Feb 13, 2026, 08:47 AM UTC

Proton VPN servers in Palestine are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.
resolved Feb 16, 2026, 12:37 PM UTC

This incident has been resolved.

Read the full incident report →

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