Proton Mail incident

Proton VPN port-forwarding functionality degraded in Canada

Minor Resolved View vendor source →
Started
May 01, 2026, 07:54 AM UTC
Resolved
May 01, 2026, 09:52 AM UTC
Duration
1h 58m
Detected by Pingoru
May 01, 2026, 07:54 AM UTC

Update timeline

  1. investigating May 01, 2026, 07:54 AM UTC

    We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

  2. identified May 01, 2026, 08:21 AM UTC

    The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

  3. resolved May 01, 2026, 09:52 AM UTC

    The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

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