Prophix incident

Connectivity issues to some instances in UK region

Notice Resolved View vendor source →

Prophix experienced a notice incident on January 12, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2019, 03:05 AM UTC
Resolved
Jan 12, 2019, 03:05 AM UTC
Duration
—
Detected by Pingoru
Jan 12, 2019, 03:05 AM UTC

Update timeline

  1. resolved Jan 12, 2019, 04:00 AM UTC

    Between 01:59 GMT to 02:55 GMT, some customer instances located in UK region of the Prophix Cloud experienced connectivity issues which prevented logins to Prophix. The issue was due to partial disruptions to networking services in the AWS London region. We investigated the incident and have restored all services.