Prophix incident
Degraded Performance – Prophix One Services (US-West Region)
Affected components
Update timeline
- investigating Mar 04, 2026, 06:48 PM UTC
We are currently experiencing degraded performance affecting a subset of Prophix One services in the US-West region. Users in this region may notice slower response times or intermittent availability. Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible. Further updates will be posted here as they become available.
- monitoring Mar 04, 2026, 07:01 PM UTC
A fix has been implemented - we're currently monitoring results.
- resolved Mar 04, 2026, 07:52 PM UTC
All FP&A Plus environments should be working correctly - if customers are still seeing any issues, please log a ticket at https://support.prophix.cloud.
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