Prophix incident

Degraded Performance – Prophix One Services (CA-02 & US2-01)

Prophix experienced a notice incident on August 29, 2026 affecting FP&A Plus (CA-02) and FP&A Plus (US2-01), lasting 52m. The incident has been resolved; the full update timeline is below.

Started: Aug 29, 2026, 02:22 PM UTC
Resolved: Aug 29, 2026, 03:15 PM UTC
Duration: 52m
Detected by Pingoru: Aug 29, 2026, 02:22 PM UTC

Affected components

FP&A Plus (CA-02)FP&A Plus (US2-01)

Update timeline

investigating Aug 29, 2026, 02:22 PM UTC

We are currently experiencing degraded performance affecting a subset of Prophix One services in CA-02 & US2-01. Users in these regions may notice slower response times or intermittent availability. Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible. Further updates will be posted here as they become available.
investigating Aug 29, 2026, 02:25 PM UTC

We are continuing to investigate this issue.
resolved Aug 29, 2026, 03:15 PM UTC

This incident has been resolved.