Degraded Service: Support Ticket Submission
Timeline · 2 updates
- identified Oct 08, 2026, 07:20 PM UTC
We are aware of the issue preventing our customers from creating support tickets through our AI assistant, Centra. Our team is investigating the matter, and we aim to have it back to its full functionality shortly. If you need immediate assistance please contact our support team by phone at 1 888 762 6636 and we will be happy to assist you.
- resolved Oct 08, 2026, 08:48 PM UTC
This incident has been resolved.