Proof incident

Notarize Customer Support - phone service outage

Notice Resolved View vendor source →

Proof experienced a notice incident on March 22, 2022 affecting Proof Consumer (Web), lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2022, 04:59 PM UTC
Resolved
Mar 22, 2022, 05:48 PM UTC
Duration
48m
Detected by Pingoru
Mar 22, 2022, 04:59 PM UTC

Affected components

Proof Consumer (Web)

Update timeline

  1. monitoring Mar 22, 2022, 04:59 PM UTC

    Our customer support phone system is impacted by a global outage being experienced by our vendor. We are monitoring this closely. In the meantime, you can reach Notarize Customer Support via Live Chat at support.notarize.com.

  2. resolved Mar 22, 2022, 05:48 PM UTC

    This incident has been resolved.