Proof experienced a minor incident on April 1, 2025 affecting Proof Consumer (Web) and Proof/Notarize API and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Proof Consumer (Web)Proof/Notarize APIProof Real EstateNotary Platform
Update timeline
- identified Apr 01, 2025, 12:26 PM UTC
Beginning around 7:40 AM, we noticed a situation of degraded performance related to accessing the web application. Our engineering team is actively implementing a remedy to the issue and we will update the status once the fix has been deployed.
- monitoring Apr 01, 2025, 12:35 PM UTC
The fix has been deployed and verified to have resolved the issue. We will continue to monitor the service.
- resolved Apr 01, 2025, 12:59 PM UTC
This incident has been resolved.