Proof incident
eNote related functionality is impacted (real estate only)
Proof experienced a major incident on June 18, 2025 affecting Proof Real Estate, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2025, 07:11 PM UTC
One of our e-vault providers is experiencing an outage. This impacts the ability of signers to view and sign eNotes.
- identified Jun 18, 2025, 07:43 PM UTC
Our vendor acknowledges the incident and continues to work on the resolution with highest priority. There is no ETA for the fix yet. Impact is contained to eNote related functionality for real estate customers using specific vault provider. The rest of Proof platform continues to function normally.
- identified Jun 18, 2025, 08:21 PM UTC
This incident is still ongoing. Because of the limited impact, going forward we will send the updates to affected customers only.
- resolved Jun 18, 2025, 08:41 PM UTC
This incident has been resolved.