Proof incident

Issue with Third Party Services

Minor Resolved View vendor source →

Proof experienced a minor incident on July 2, 2025 affecting Proof Real Estate and Notary Platform, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 07:55 PM UTC
Resolved
Jul 02, 2025, 09:00 PM UTC
Duration
1h 4m
Detected by Pingoru
Jul 02, 2025, 07:55 PM UTC

Affected components

Proof Real EstateNotary Platform

Update timeline

  1. investigating Jul 02, 2025, 07:55 PM UTC

    Around 3:14 PM ET, Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents. The third-party service is actively conducting maintenance and believes its services will be restored shortly.

  2. identified Jul 02, 2025, 07:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 02, 2025, 08:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 02, 2025, 09:00 PM UTC

    This incident has been resolved.