Proof experienced a minor incident on December 12, 2025 affecting Proof Real Estate and Notary Platform, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Proof Real EstateNotary Platform
Update timeline
- identified Dec 12, 2025, 12:37 AM UTC
At 5:08 PM ET Proof detected an issue with one or more of our third-party services, which may be impacting the creation of transactions containing eNotes and vaulted documents, as well as the completion of transactions containing eNotes and vaulted documents.
- identified Dec 12, 2025, 12:43 AM UTC
Our 3rd-party vendor continues to investigate the root causes of the issues and develop strategies to mitigate the intermittent issues customers may be experiencing.
- monitoring Dec 12, 2025, 01:11 AM UTC
Our 3rd-party vendor has reported that they have resolved the issue and services have been fully restored.
- resolved Dec 12, 2025, 01:43 AM UTC
This incident has been resolved.