Proof incident

Retroactive update: credential analysis errors on Proof platform

Major Resolved View vendor source →

Proof experienced a major incident on January 15, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 03:30 PM UTC
Resolved
Jan 15, 2026, 03:30 PM UTC
Duration
–
Detected by Pingoru
Jan 15, 2026, 03:30 PM UTC

Update timeline

  1. resolved Jan 15, 2026, 05:11 PM UTC

    On January 15th 2026, between 10:35 and 11:05 am ET, Proof platform experienced elevated error rates when handling credential analysis. This prevented most signers from entering a meeting with a notary. We observed a recovery after 11:05 am ET.