Prontoforms incident

Document generation failures

Minor Resolved View vendor source →

Prontoforms experienced a minor incident on April 30, 2026 affecting Document Generation, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 01:11 PM UTC
Resolved
Apr 30, 2026, 06:33 PM UTC
Duration
5h 21m
Detected by Pingoru
Apr 30, 2026, 01:11 PM UTC

Affected components

Document Generation

Update timeline

  1. investigating Apr 30, 2026, 05:21 PM UTC

    We are experiencing an elevated level of errors generating documents, and are looking into the issue.

  2. monitoring Apr 30, 2026, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2026, 06:33 PM UTC

    This incident has been resolved.