Prontoforms experienced a minor incident on September 3, 2026 affecting Admin Console and Form Builder and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Admin ConsoleForm BuilderMobile App CommunicationsCustomer Feedback FormsPublic REST API
Update timeline
- investigating Sep 03, 2026, 08:13 PM UTC
The site is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible.
- monitoring Sep 03, 2026, 08:27 PM UTC
Response times have returned to normal levels. We will continue to monitor the situation.
- resolved Sep 03, 2026, 08:59 PM UTC
This incident has been resolved.