Prontoforms experienced a minor incident on June 22, 2022 affecting Submission Processing and Document Generation, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Submission ProcessingDocument Generation
Update timeline
- investigating Jun 22, 2022, 03:17 PM UTC
We are experiencing an elevated level of errors generating documents, and are looking into the issue.
- monitoring Jun 22, 2022, 03:34 PM UTC
Our Document Generation service is operating normally and we are continuing to monitor the situation.
- resolved Jun 22, 2022, 04:44 PM UTC
This incident has been resolved.