Prontoforms experienced a minor incident on August 2, 2022 affecting Submission Processing, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Submission Processing
Update timeline
- investigating Aug 02, 2022, 01:42 PM UTC
We are experiencing an elevated level of errors with submission processing for Basic Analytics for answers from Repeatable Sections. Investigation is in progress and we will provide an update when we know more
- identified Aug 02, 2022, 07:51 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 03, 2022, 03:46 PM UTC
This incident has been resolved.