Prontoforms incident

TrueContext Service Disruption

Major Resolved View vendor source →

Prontoforms experienced a major incident on July 10, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 04:04 PM UTC
Resolved
Jul 10, 2024, 04:04 PM UTC
Duration
—
Detected by Pingoru
Jul 10, 2024, 04:04 PM UTC

Update timeline

  1. resolved Jul 10, 2024, 04:21 PM UTC

    This incident has been resolved. We experienced a service disruption beginning July 10, 11:59 AM EDT. During this period, users were unable to log into the web portal and processing submissions may have been delayed. A fix was implemented and the incident was resolved at 12:04 PM EDT.