Prontoforms experienced a critical incident on February 11, 2023 affecting Admin Console and Form Builder and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Admin ConsoleForm BuilderMobile App CommunicationsSubmission ProcessingDocument GenerationScheduled JobsCustomer Feedback FormsAdvanced AnalyticsPublic REST API
Update timeline
- investigating Feb 11, 2023, 06:52 AM UTC
We are currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.
- monitoring Feb 11, 2023, 06:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2023, 07:20 AM UTC
This incident has been resolved.