Pronto experienced a minor incident on March 21, 2024 affecting Pronto Platform and Pronto Web App, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Pronto PlatformPronto Web App
Update timeline
- identified Mar 21, 2024, 11:09 AM UTC
The database maintenance is taking longer than expected. Service may unreliable until it is complete. We apologize for the disruption, our team is working as quickly as possible to restore full service.
- resolved Mar 21, 2024, 01:29 PM UTC
We've wrapped up the loose ends on this database maintenance. Everything looks good and the Pronto platform is fully functional. Thanks for your patience.