Pronto incident

Delayed notifications

Minor Resolved View vendor source →

Pronto experienced a minor incident on April 2, 2025 affecting Pronto Platform, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 03:03 AM UTC
Resolved
Apr 02, 2025, 03:25 AM UTC
Duration
21m
Detected by Pingoru
Apr 02, 2025, 03:03 AM UTC

Affected components

Pronto Platform

Update timeline

  1. investigating Apr 02, 2025, 03:03 AM UTC

    We are currently experiencing longer than normal delays delivering new message notifications. We are actively investigating the source of the issue and will update as we learn more.

  2. resolved Apr 02, 2025, 03:25 AM UTC

    We have resolved the issue and notification times are back to normal.