Prompt.io Outage History
Prompt.io is up right nowPingoru has recorded 31 incidents for Prompt.io: 2 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 3 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 522 (0%) |
Incidents, newest first
Minor August 12, 2026 Degraded Performance of Smart Links 2h 56m Prompt.io (Production) - Agent Tools
Started Aug 12, 2026, 07:05 PM UTC· resolved Aug 12, 2026, 10:01 PM UTC
- investigating Aug 12, 2026, 07:05 PM UTC
Our team is investigating issues related to intermittent reports of smart links failing or taking a long time to load
- investigating Aug 12, 2026, 07:05 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 12, 2026, 09:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2026, 10:01 PM UTC
Resolved: Smart link redirects were temporarily unavailable Some smart links were not redirecting due to an infrastructure issue with our cloud hosting provider. Our team rebuilt the affected components and restored service. All redirects are now working normally. We're adding processes to accelerate the resolution of any similar issues in the future.
Minor February 18, 2026 Wallet Card Invitation URLs Intermittently Unavailable –
Started Feb 18, 2026, 04:30 PM UTC· resolved Feb 18, 2026, 04:30 PM UTC
- resolved Apr 03, 2026, 05:31 PM UTC
A subset of users experienced an issue accessing personalized Wallet Card invitation URLs. The issue was isolated to a specific configuration and has been resolved. No data was lost and no other functionality was affected.