Prompt.io incident

System overloaded

Critical Resolved View vendor source →

Prompt.io experienced a critical incident on March 18, 2020 affecting Prompt.io (Production) - API and Prompt.io (Production) - Agent Tools, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2020, 08:30 PM UTC
Resolved
Mar 18, 2020, 10:58 PM UTC
Duration
2h 28m
Detected by Pingoru
Mar 18, 2020, 08:30 PM UTC

Affected components

Prompt.io (Production) - APIPrompt.io (Production) - Agent Tools

Update timeline

  1. investigating Mar 18, 2020, 08:30 PM UTC

    We are currently investigating an issue on production that has disrupted our service.

  2. monitoring Mar 18, 2020, 09:15 PM UTC

    We have restored services to working order. We are continuing to monitor the situation.

  3. resolved Mar 18, 2020, 10:58 PM UTC

    This incident has been resolved.