Prompt.io experienced a minor incident on April 17, 2020 affecting Prompt.io (Production) - Agent Tools, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Prompt.io (Production) - Agent Tools
Update timeline
- identified Apr 17, 2020, 03:50 PM UTC
Our platform relies on a third-party vendor for icons. This vendor is experiencing SSL issues which is causing our platform to load without icons being visible. We are monitoring status from the icon vendor infrastructure provider here: https://status.stackpath.com/incidents/22c999cbl1nh This does not affect API functionality for our platform.
- resolved Apr 17, 2020, 04:13 PM UTC
The font vendor SSL issues have been resolved.