Prompt.io incident

Intermittent issue

Major Resolved View vendor source →

Prompt.io experienced a major incident on October 8, 2020 affecting Prompt.io (Production) - API and Prompt.io (Production) - Agent Tools, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2020, 06:08 PM UTC
Resolved
Oct 08, 2020, 08:13 PM UTC
Duration
2h 5m
Detected by Pingoru
Oct 08, 2020, 06:08 PM UTC

Affected components

Prompt.io (Production) - APIPrompt.io (Production) - Agent Tools

Update timeline

  1. investigating Oct 08, 2020, 06:08 PM UTC

    We are experiencing some intermittent issues and working to resolve the problem.

  2. monitoring Oct 08, 2020, 06:43 PM UTC

    We have rectified the issue and are monitoring.

  3. resolved Oct 08, 2020, 08:13 PM UTC

    This incident has been resolved.