Prompt.io experienced a minor incident on October 12, 2020 affecting Prompt.io (Production) - API and Prompt.io (Production) - Agent Tools, lasting 4h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Prompt.io (Production) - APIPrompt.io (Production) - Agent Tools
Update timeline
- investigating Oct 12, 2020, 08:42 PM UTC
We are looking into an issue where we are seeing degraded performance with some of our services.
- monitoring Oct 12, 2020, 08:55 PM UTC
Things are looking back to normal. We will continue to monitor
- investigating Oct 12, 2020, 11:22 PM UTC
We are currently investigating this issue.
- monitoring Oct 12, 2020, 11:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2020, 01:31 AM UTC
This incident has been resolved.