Prompt.io incident

Major outage at AWS affecting Prompt.io services (and tens of thousands of other sites worldwide).

Critical Resolved View vendor source →

Prompt.io experienced a critical incident on December 15, 2021 affecting Prompt.io (Production) - API and AWS ec2-us-west-2 and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:16 PM UTC
Resolved
Dec 15, 2021, 05:55 PM UTC
Duration
1h 39m
Detected by Pingoru
Dec 15, 2021, 04:16 PM UTC

Affected components

Prompt.io (Production) - APIAWS ec2-us-west-2AWS rds-us-west-2

Update timeline

  1. investigating Dec 15, 2021, 04:16 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 15, 2021, 05:55 PM UTC

    This incident has been resolved.