Prompt.io experienced a notice incident on January 14, 2022 affecting Prompt.io (Production) - API and Prompt.io (Production) - Agent Tools, lasting 19h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Prompt.io (Production) - APIPrompt.io (Production) - Agent Tools
Update timeline
- monitoring Jan 14, 2022, 10:04 PM UTC
Several upstream telephony providers are reporting delays in delivery and issues. See https://www.prompt.io/status-page for status from our various telephony partners. We will update you as we learn more information. Most have identified and deployed fixes, though we are still monitoring their completeness.
- monitoring Jan 15, 2022, 05:56 PM UTC
The upstream issues with delayed delivery from our messaging providers seem to have cleared. All messaging is operating normally now. Have a great weekend.
- resolved Jan 15, 2022, 05:58 PM UTC
This incident has been resolved.