Prompt.io experienced a minor incident on January 21, 2022 affecting Prompt.io (Production) - API and Prompt.io (Production) - Agent Tools, lasting 2d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Prompt.io (Production) - APIPrompt.io (Production) - Agent Tools
Update timeline
- monitoring Jan 21, 2022, 07:05 PM UTC
A messaging partner has informed of us delays and timeouts with increased transaction times in their messaging platform. They are working on a resolution and we will update once we receive feedback from their teams.
- resolved Jan 24, 2022, 04:44 PM UTC
Messaging delivery speeds seems to have returned to normal with our partners downstream.