Prompt.io incident

Some organizations may be experiencing service disruption

Major Resolved View vendor source →

Prompt.io experienced a major incident on February 26, 2022 affecting Prompt.io (Production) - API and Prompt.io (Production) - Agent Tools, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2022, 07:10 PM UTC
Resolved
Feb 26, 2022, 07:52 PM UTC
Duration
42m
Detected by Pingoru
Feb 26, 2022, 07:10 PM UTC

Affected components

Prompt.io (Production) - APIPrompt.io (Production) - Agent Tools

Update timeline

  1. investigating Feb 26, 2022, 07:10 PM UTC

    One of the Prompt.io servers is experiencing issues. A small subset of customers may be experiencing service unavailability. We are actively addressing the issue.

  2. identified Feb 26, 2022, 07:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 26, 2022, 07:52 PM UTC

    This incident has been resolved and normal operations have resumed for all customers. Thank you for your patience and understanding.