Prompt.io incident

Issue with new CSV Imports

Notice Resolved View vendor source →

Prompt.io experienced a notice incident on June 21, 2022 affecting Prompt.io (Production) - API and Prompt.io (Production) - Agent Tools, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 03:57 PM UTC
Resolved
Jun 21, 2022, 05:43 PM UTC
Duration
1h 46m
Detected by Pingoru
Jun 21, 2022, 03:57 PM UTC

Affected components

Prompt.io (Production) - APIPrompt.io (Production) - Agent Tools

Update timeline

  1. identified Jun 21, 2022, 03:57 PM UTC

    An issue has been identified with new CSV imports. Data fields are not being properly imported. Please avoid data imports via CSV while this issue is being investigated and fixed.

  2. resolved Jun 21, 2022, 05:43 PM UTC

    A patch for this issue has been released for all customers. Imports from CSV are now correctly importing data fields.