Proemion incident

Data Imports from 3rd party platforms are down

Notice Resolved View vendor source →

Proemion experienced a notice incident on September 12, 2025, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 02:00 AM UTC
Resolved
Sep 12, 2025, 08:15 AM UTC
Duration
6h 15m
Detected by Pingoru
Sep 12, 2025, 02:00 AM UTC

Update timeline

  1. investigating Sep 12, 2025, 04:23 AM UTC

    The services importing data from 3rd party platforms including AEMP imports are down, we are investigating the root cause.

  2. identified Sep 12, 2025, 06:32 AM UTC

    Root cause identified. Our engineers are working on fixing it.

  3. monitoring Sep 12, 2025, 07:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 12, 2025, 08:15 AM UTC

    This incident has been resolved.