Proemion incident

Statuspage API Access Issues

Notice Resolved View vendor source →

Proemion experienced a notice incident on February 2, 2026, lasting 7d 23h. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 12:25 PM UTC
Resolved
Feb 10, 2026, 11:54 AM UTC
Duration
7d 23h
Detected by Pingoru
Feb 02, 2026, 12:25 PM UTC

Update timeline

  1. identified Feb 02, 2026, 12:25 PM UTC

    Accessing Statuspage via the API is failing currently which is causing system metrics not to be updated. We are monitoring the issue currently while Statuspage is actively working on the fix.

  2. monitoring Feb 02, 2026, 03:39 PM UTC

    We have created new Statuspage API keys and updated our integrations and system metrics are now showing correctly in our statuspage. We will continue to monitor the incident while Statuspage continues working on a permanent fix.

  3. identified Feb 03, 2026, 08:11 AM UTC

    Statuspage has identified an issue affecting Statuspage System Metrics charts and for the time has disabled the System Metrics functionality.

  4. monitoring Feb 04, 2026, 09:01 AM UTC

    Issue is still ongoing. Statuspage System Metrics remain disabled. We will continue to monitor the incident while Statuspage continues working on a permanent fix.

  5. monitoring Feb 05, 2026, 02:19 PM UTC

    Issue is still ongoing. Statuspage System Metrics remain disabled. Statuspage will provide further updates by early next week.

  6. resolved Feb 10, 2026, 11:54 AM UTC

    Statuspage has disabled System Metrics indefinitely and as such they have been removed from our page. If Statuspage enables them in the future, we will show them again.