Prodly incident

Partial Service Outage - Degraded Performance

Minor Resolved View vendor source →

Prodly experienced a minor incident on May 20, 2025 affecting AppOps Deployment and AppOps and 1 more component, lasting 15h 28m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 03:47 PM UTC
Resolved
May 21, 2025, 07:16 AM UTC
Duration
15h 28m
Detected by Pingoru
May 20, 2025, 03:47 PM UTC

Affected components

AppOps DeploymentAppOpsMetadata

Update timeline

  1. investigating May 20, 2025, 03:47 PM UTC

    We are currently a partial outage which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Data and Metadata Deployments may be triggered but not appear in Deployment History. In that case you will see the usual pop up that your deployment was submitted, but the deployment will not go through. We recommend retrying the deployment in that case. We will provide updates here as soon as more information is available. Thank you for your patience.

  2. monitoring May 20, 2025, 06:19 PM UTC

    We are actively monitoring the system performance and continuing to investigate the underlying cause.

  3. resolved May 21, 2025, 07:16 AM UTC

    This incident has been resolved.