Prodly Outage History

Prodly is up right now

Pingoru has recorded 50 incidents for Prodly: 6 in the last 12 months and 0 in the last 90 days.

Source: status.prodly.co

50incidents recorded
6last 12 months
0last 90 days
118 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Prodly in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202616 of 744 (1%)
June 202600 of 720 (0%)
July 202610 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 4 (0%)

Incidents, newest first

Notice July 8, 2026 An interruption in the Prodly AppOps service has occurred. 5m AppOps

Started Jul 08, 2026, 05:10 PM UTC· resolved Jul 08, 2026, 05:16 PM UTC

  1. investigating Jul 08, 2026, 05:10 PM UTC

    An interruption in the Prodly AppOps service has occurred. Users may have trouble accessing the AppOps Release Tab. We are actively investigating the issue and will provide further updates.

  2. investigating Jul 08, 2026, 05:15 PM UTC

    This incident has been resolved and services are back to normal. We will continue to monitor in case of any reoccurrence.

  3. resolved Jul 08, 2026, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 21, 2026 Intermittent Connectivity Issues with Salesforce 6h 6m AppOps Deployment, AppOps, Metadata, Monitor

Started May 21, 2026, 09:31 PM UTC· resolved May 22, 2026, 03:38 AM UTC

  1. identified May 21, 2026, 09:31 PM UTC

    Salesforce is reporting a performance degradation affecting its core services which seems to be impacting connectivity between Salesforce and Prodly services. User may experience intermittent errors accessing Prodly or performing deployments. We are monitoring https://status.salesforce.com/incidents/20004037 for updates.

  2. monitoring May 21, 2026, 10:58 PM UTC

    We are no longer seeing connectivity errors in our application logs but are continuing to monitor the Salesforce incident.

  3. resolved May 22, 2026, 03:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026 Peformance Degradation - Next Gen Deployments –

Started Feb 27, 2026, 09:30 PM UTC· resolved Feb 27, 2026, 09:30 PM UTC

  1. resolved Feb 27, 2026, 09:30 PM UTC

    AWS reported an issue with hardware degradation on one of our EC2 instances. As a result, deployments using the Next Gen deployment service may appear stuck or timing out.

Read the full incident report →

Major February 26, 2026 Prodly AppOps Service Outage 43m AppOps Deployment, AppOps, Metadata, Version Control and 2 more

Started Feb 26, 2026, 10:27 PM UTC· resolved Feb 26, 2026, 11:10 PM UTC

  1. investigating Feb 26, 2026, 10:27 PM UTC

    Prodly is currently experiencing a service outage within AWS. We are actively investigating the problem and will provide updates here.

  2. monitoring Feb 26, 2026, 10:40 PM UTC

    We have identified that the issue is related to and outage within AWS Systems Manager which appears to be resolved now. Functionality should be returned to normal, however we are monitoring the service.

  3. resolved Feb 26, 2026, 11:10 PM UTC

    This incident has been resolved and services are back to normal. We will continue to monitor in case of any reoccurrence.

Read the full incident report →

Notice January 20, 2026 Prodly AppOps Service Outage 2h 35m AppOps Deployment, AppOps

Started Jan 20, 2026, 06:27 PM UTC· resolved Jan 20, 2026, 09:02 PM UTC

  1. investigating Jan 20, 2026, 06:27 PM UTC

    We are currently experiencing an outage with our production database connections. As a result, users may experience errors loading the Release tab or doing deployments. We are actively investigating the situation and will update this page as we make progress toward a resolution.

  2. monitoring Jan 20, 2026, 07:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2026, 09:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 22, 2025 Partial Service Outage - Degraded Performance 2h 15m AppOps Deployment, AppOps, Metadata

Started Dec 22, 2025, 02:06 PM UTC· resolved Dec 22, 2025, 04:21 PM UTC

  1. investigating Dec 22, 2025, 02:06 PM UTC

    We are currently experiencing a partial outage which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Data and Metadata Deployments may be triggered but not appear in Deployment History. In that case you will see the usual pop up that your deployment was submitted, but the deployment will not go through. We recommend retrying the deployment in that case. We will provide updates here as soon as more information is available. Thank you for your patience.

  2. monitoring Dec 22, 2025, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 22, 2025, 04:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 19, 2025 Partial Service Outage - Degraded Performance 4h 53m AppOps

Started Aug 19, 2025, 09:30 PM UTC· resolved Aug 20, 2025, 02:24 AM UTC

  1. investigating Aug 19, 2025, 09:30 PM UTC

    We are investigating intermittent timeouts accessing the Prodly services.

  2. investigating Aug 19, 2025, 10:52 PM UTC

    We are continuing to investigate the root cause of the issue.

  3. investigating Aug 20, 2025, 01:15 AM UTC

    We are continuing to investigate the root cause of the issue.

  4. monitoring Aug 20, 2025, 02:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 20, 2025, 02:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 11, 2025 Partial Service Outage - Metadata Service 28m Metadata

Started Jul 11, 2025, 12:58 AM UTC· resolved Jul 11, 2025, 01:26 AM UTC

  1. investigating Jul 11, 2025, 12:58 AM UTC

    We are currently experience an outage of our backend metadata service. Impact: Metadata jobs are being stuck in the queue and not being processed. The Prodly DevOps team is actively investigating the issue. We will provide updates here as soon as more information is available. Thank you for your patience.

  2. identified Jul 11, 2025, 01:00 AM UTC

    The issue with the backend service has been identified and we are restarting the service.

  3. monitoring Jul 11, 2025, 01:06 AM UTC

    The service has been restarted and is starting to pick up the jobs that were sitting in the queue. The DevOps team is continuing to monitor.

  4. monitoring Jul 11, 2025, 01:11 AM UTC

    All metadata jobs that were previously queued have now been completed.

  5. resolved Jul 11, 2025, 01:26 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor May 21, 2025 Partial Service Outage - Degraded Performance 7h 14m AppOps Deployment, AppOps, Metadata

Started May 21, 2025, 07:54 AM UTC· resolved May 21, 2025, 03:08 PM UTC

  1. monitoring May 21, 2025, 07:54 AM UTC

    We are currently a partial outage which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Data and Metadata Deployments may be triggered but not appear in Deployment History. In that case you will see the usual pop up that your deployment was submitted, but the deployment will not go through. We recommend retrying the deployment in that case. We will provide updates here as soon as more information is available. Thank you for your patience.

  2. resolved May 21, 2025, 03:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2025 Partial Service Outage - Degraded Performance 15h 28m AppOps Deployment, AppOps, Metadata

Started May 20, 2025, 03:47 PM UTC· resolved May 21, 2025, 07:16 AM UTC

  1. investigating May 20, 2025, 03:47 PM UTC

    We are currently a partial outage which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Data and Metadata Deployments may be triggered but not appear in Deployment History. In that case you will see the usual pop up that your deployment was submitted, but the deployment will not go through. We recommend retrying the deployment in that case. We will provide updates here as soon as more information is available. Thank you for your patience.

  2. monitoring May 20, 2025, 06:19 PM UTC

    We are actively monitoring the system performance and continuing to investigate the underlying cause.

  3. resolved May 21, 2025, 07:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 12, 2025 Partial Service Disruption - Degraded Performance 3h 15m AppOps Deployment, Version Control

Started May 12, 2025, 01:54 PM UTC· resolved May 12, 2025, 05:10 PM UTC

  1. identified May 12, 2025, 01:54 PM UTC

    We are currently experiencing performance issues which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Some operations may be slower than usual or temporarily unavailable, mostly VCS related. We will provide updates here as soon as more information is available. Thank you for your patience.

  2. resolved May 12, 2025, 05:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2025 Partial Service Distuption - Degraded Performance 3h 4m AppOps Deployment, AppOps, Salesforce Managed Package, Metadata

Started May 12, 2025, 09:48 AM UTC· resolved May 12, 2025, 12:53 PM UTC

  1. investigating May 12, 2025, 09:48 AM UTC

    We are currently experiencing performance issues with our database, which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Some operations may be slower than usual or temporarily unavailable. We will provide updates here as soon as more information is available. Thank you for your patience.

  2. monitoring May 12, 2025, 10:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 12, 2025, 10:25 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 12, 2025, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2025 Prodly Service Incident – AppOps Deployment, AppOps, Metadata, Version Control and 1 more

Started Feb 10, 2025, 06:59 PM UTC· resolved Feb 10, 2025, 06:59 PM UTC

  1. resolved Feb 10, 2025, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 27, 2025 Prodly Service Incident 2h 36m AppOps

Started Jan 27, 2025, 01:48 PM UTC· resolved Jan 27, 2025, 04:24 PM UTC

  1. investigating Jan 27, 2025, 01:48 PM UTC

    An interruption in the Prodly service has occurred. Users may have trouble accessing the Release/Test/Monitor/Plan Tabs. We are actively investigating the issue and will provide further updates.

  2. monitoring Jan 27, 2025, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 27, 2025, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 13, 2025 Prodly Service Incident 12h 8m AppOps

Started Jan 13, 2025, 09:59 AM UTC· resolved Jan 13, 2025, 10:07 PM UTC

  1. investigating Jan 13, 2025, 09:59 AM UTC

    An interruption in the Prodly service has occurred. Users may have trouble accessing the Release/Test/Monitor/Plan Tabs. We are actively investigating the issue and will provide further updates.

  2. investigating Jan 13, 2025, 10:08 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 13, 2025, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 13, 2025, 10:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 12, 2024 Prodly Service Incident 1h 39m AppOps

Started Nov 12, 2024, 02:00 PM UTC· resolved Nov 12, 2024, 03:40 PM UTC

  1. investigating Nov 12, 2024, 02:00 PM UTC

    An interruption in the Prodly service has occurred. Users may have trouble accessing the Release/Test/Monitor/Plan Tabs. We are actively investigating the issue and will provide further updates.

  2. monitoring Nov 12, 2024, 02:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2024, 03:40 PM UTC

    This incident has been resolved.

Read the full incident report →